INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, all products are carefully packaged and shipped as displayed in the images. However, minor variations might occur due to screen resolution differences.
Where can I view my sales receipt?
Your sales receipt will be sent to your registered email address once your purchase is complete. If you didn’t receive it, please contact our support team.
How can I return an item?
We offer a hassle-free return policy. Please refer to our Returns Policy page for detailed steps or contact us directly for assistance.
Will you restock items indicated as “out of stock?”
Yes, we regularly update our inventory. You can subscribe to our notifications or contact us to know when a specific product will be restocked.
Where can I ship my order?
Once your order is shipped, you will receive a tracking ID via email or SMS. You can use the ID to track your shipment on our Order Tracking Page.
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